Language and
translation services
Children and their families who receive care from Cook Children's come from many cultures and ethnic backgrounds.
To help them understand their child's illness and treatment, we provide language assistance for non-English speaking or hearing impaired children and families.
Hours of service
Interpreter Services are available daily. An interpreter is on site Monday beginning at 6:30 a.m. through Saturday morning at 6:30 a.m. On Saturday and Sunday, there is an interpreter onsite from 8:30 a.m. to 6 p.m.
Interpreters are available to provide these services:
- Interpret, either orally or by sign language, to give the patient family written instructions or information in any of the outpatient specialty clinics or nursing units on the main medical center campus.
- Provide assistance to the patient family in giving important information back to the doctor, clinic or hospital staff.
- Participate in the daily care of the patient by giving the non-English speaking patient family information about tests, medicines or patient care the family needs to understand.
- Assist the clinic and hospital staff in making sure the patient family knows what to do for the child after leaving to go home.
If you need an interpreter, please contact 682-885-4119 and follow the prompts.
