Preparing for your child's visit
Whether it's your first visit to the specialist or you are preparing your child for a test or stem cell transplant, you are no doubt feeling scared and apprehensive. The following information is provided to help reduce some anxiety and prevent adding unnecessary stress for both you and your child.
Before your visit
Prior to your visit, you will want to contact your managed care provider with questions about your insurance coverage, co-payments or deductibles. You may also be contacted by a patient registration representative with benefit information for your service. Depending on your situation, you may want to meet with someone from our social services department for assistance with financial issues and, if you are coming from out of town, information on transportation and accommodations.
- Family Medical Planner – Parents of hematology and oncology patients have lots things to keep up with, appointments, treatments, medications, home care; our Family Medical Planner can help you keep track of everything, and for older children and teens, provides a way for them to take an active part in their care. The planner is FREE and is available online. Download your planner now.
- Express Registration – saves time and stress for patients and parents who are scheduled for a Specialty Clinic appointment, testing, or an inpatient or outpatient procedure. Learn more here.
- Your first appointment – Get information on what to bring and what to expect for your first appointment by clicking here.
- Preparing for a stay – If your child's testing or treatment requires a stay at our Medical Center, you'll find useful information on what to expect and what to bring here.
- Preparing for a stem cell transplant – If your child has been scheduled for a stem cell transplant, you'll find information on what to expect here.
- Continuing care at home – Many hematology and oncology patients require ongoing treatment at home. You'll find information on giving care to your child at home as well on our Home Health services here.
- Insurance and financial information – Everything you need to understand your bill, answer insurance questions, information on financial assistance, and more can be found here.
We are here to help.
If your child has been diagnosed, you probably have lots of questions. We can help. For information on support, research clinical trials, and resources, click here. If you would like to schedule an appointment, refer a patient or speak to our staff, please call our offices at 682-885-4007.