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1-800-KID-HURT 
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Rapid response system

Rapid ResponseTo refer a patient for immediate transport, please call Teddy Bear Transport at 1-800-KID-HURT and request our team to be sent for a patient requiring immediate treatment and/or stabilization. We will promptly send a team to you. Prior to our team's arrival the normal referral process will be initiated. This system helps save valuable time and get to your patient quicker.

Referral process

The nurse or physician may contact Cook Children's Medical Center via the Communications Center by using a direct connect (blue) phone or calling 1-800-KID-HURT (1-800-543-4878).

Most ER patients can be accepted without talking to the Emergency Room physician at Cook Children's. Some of the patient types that require physician-to-physician contact include:

Referring physicians may always request to speak with a Cook Children's physician if they desire. Please have the following information available when you call:

For patient transport, please provide:

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