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Preparing For Your Visit

Heart Center family at Cook Children's

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Whether this is your first visit to our Heart Center or you're preparing your child for a medical test or procedure, there are some things you can do ahead of time to help make your visit more comfortable. The following information is provided to help reduce anxiety and unnecessary stress for both you and your child.

Before your visit

Prior to your visit, you will want to contact your managed care provider with questions about your insurance coverage, co-payments or deductibles. You may also be contacted by a patient registration representative with benefit information for your service. Depending on your situation, you may want to meet with someone from our social services department for assistance with financial issues and, if you are coming from out of town, information on transportation and accommodations.

What you'll need to bring

Bring the following information to your child's appointment:

  • Your photo identification and insurance card(s)
  • Paperwork for referrals, authorizations and physician's orders
  • Please check-in at Patient Registration (map) on the day of your appointment to complete the registration process and receive directions to your appointment location
  • You will be asked to pay any deductibles, co-payments or unmet out-of-pocket expenses that apply. For your convenience, most major credit cards are accepted

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We're here to help.

If your child has been diagnosed, you probably have lots of questions. We can help. If you would like to schedule an appointment, refer a patient or speak to our staff, please call our offices at 682-885-2140.