At Cook Children's, you'll find the best pediatric doctors in North Texas. Our professionals put the health and well-being of your child first and foremost.
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Looking for a pediatric specialty clinic? Cook Children's has more than 60 locations across North Texas, because even when your child's diagnosis is complicated, finding the right care should be simple.
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The following are the most frequently asked questions about Cook Children's neonatal program and NICU. Of course, if you don't find the answer you need here, please feel free to contact us with your specific questions at 855-OUR-NICU (855-687-6428).
A: First, contact your insurance company. Because every company is different, having written approval from your insurance company before the transfer ensures everything will be covered by your policy. Your physician makes the referral and remains a part of the treatment process so it is also important to discuss the process with him/her. Ultimately, it is your decision on where your newborn is treated, but beginning with these steps allows for a smoother process.
A: Cook Children's neonatal specialists have been caring for the tiniest preemies for more than 35 years. In fact, our NICU has admitted babies weighing less than 14 ounces. These are sometimes referred to as micropreemies. We built the all-single room NICU because studies show that premature babies cared for in a single room setting have better long-term outcomes. The environment, including lighting and sound, can be individually controlled. Also, parents have better access and more involvement in their preemie's care. Preemies, critically ill and medically fragile babies are shown to grow better, get more oxygen and go home quicker. It's more than a single room, it's individualized care.
A: Our unit is among a few in the nation that uses an integrated monitoring system. This system links your baby's cardiac monitor to a communication device worn by the nurse and the nurse call system. The nurse can monitor your baby from anywhere in the unit and will get an alarm notification directly to their communication device. We also have a central monitoring station at each of the charge nurses' desks.
A: Families in the NICU unit can spend more intimate time with their baby. In a single room, parents can carry on conversations with doctors, caregivers, and each other. In addition, your confidentiality is more protected. single rooms also offer:
A: As a parent in the NICU, you are not a visitor. You are a partner in care and the most important member of your baby's health care team. Our goal is to include you in the care of your baby as much as possible. We encourage you to ask questions and stay as long as you want. We encourage you to be present during shift change report because we value your input during the process. You know your baby better than anyone else.
A: Because research shows that breast feeding helps improve babies' health and helps moms bond with their little ones. Cook Children's has full-time lactation specialists on staff to assist mothers with pumping and breastfeeding. We offer breast pumps in every room and have an on-site milk bank available for safety and storage. There are numerous resources available through lactation services for moms that are having difficulty with nursing/pumping. While other nurses are focusing on the baby's care, the lactation consultant can provide extra attention to mom.
A: Cook Children's wants you to know that you are not alone. We offer several support programs to help you connect with other families who are going through the same experience. We have something for the whole family, from sibling-focused activities, scrapbooking, an annual NICU reunion and parenting classes. There are many opportunities to receive support during and after your stay in our NICU.
A: Infants and newborns in our Level IV NICU receive around-the-clock care from neonatologist and neonatal nurse practitioners along with doctors and other health care professionals from a variety of medical specialties such as Pulmonology, Neurology, Pediatric Surgery, Endocrinology, Infections Disease and Cardiology. Your NICU care team may also include social workers, child life specialists, therapists, including physical, occupational and speech therapists that specialize in the care babies and premature infants. We also have dedicated teams of registered dietitians and doctors of pharmacy. We are one of the few hospitals in the nation to offer such specialized care as hyperinsulinism, ECMO (extra corporeal membrane oxygenation, and therapeutic hypothermia, among others.
The American Academy of Pediatrics defines four levels of neonatal care:
While your baby is here at Cook Children's, you probably have lots of questions. Just ask your baby's nurse or any one of our staff members.
If you would like to schedule an appointment for a NICU tour, refer a patient or speak to our staff, please call our offices at 855-687-6428.