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Free Resources for Employees and Loved Ones

You never know when a family situation, emergency, crisis, or unexpected situation will arise and you need somewhere to turn. You are not alone and your Cook Children's family is here to support and help you.

Free confidential resources you can call upon during times of need:

Employee Assistance Program (EAP) and Work Life Resources

EAP and Work Life Resources is not just for counseling or therapy services, they can help with finding housing options, child and elder care, moving and relocation options and more.

There are also counseling options available by telephone.

  • Access services 24/7/365
  • Toll-free hotline: 1-866-219-1232
  • When you login online, the username and password are both cook (both lowercase).

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211 Texas

2-1-1 Texas, a program of the Texas Health and Human Services Commission, is committed to helping Texas citizens connect with the services they need. Whether by phone or internet, their goal is to present accurate, well-organized and easy-to-find information from state and local health and human services programs. Whether you need help finding food or housing, child care, crisis counseling or substance abuse treatment, three digits (2-1-1) can help get you and your family the assistance you need.

  • Access services 24/7/365
  • Dial 2-1-1 or (877) 541-7905

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This is a database of free and reduced cost resources based on your zip code. A sampling of services includes:

  • Medical care
  • Food pantries
  • Utility assistance
  • Transportation
  • Child or adult care

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Tarrant Cares

An online information service for individuals, families, caregivers and agencies. This one resource will provide you with countless solutions for issues your family may be facing.

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Parenting is hard...ask for help.
COVID-19 parent resources

Right now, things may feel stressful and uncertain for parents. Remember, we are all in this together! Here are some tips to help you still feel connected and supported. Read more for information on how to cope and reduce stress during these times.

Additional resources:

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Grief Resources & Bereavement Support

The Department of Pastoral Care at Cook Children's has a number of resources to help you through the loss of a loved one. From end-of-life support, how to navigate funeral arrangements and planning, books and literature to help with dealing with grief and more, they are a call away.

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National Suicide Prevention Lifeline

You don't have to try and handle what you are going though alone. Help is a phone call away. Please don't wait to call. It is okay to ask for help.

  • Access services 24/7/365
  • Toll-free hotline: 1-800-273-TALK (8255)
  • Toll-free Spanish-speaking hotline: 1-888-628-9454 (Español)

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One Safe Place

A comprehensive crime prevention agency devoted to preventing crime and violence in Tarrant County’s neighborhoods, schools and homes. Their programs include the following:

  • Family Justice Center
  • Crime Stoppers
  • Imagine No Violence
  • Camp Hope Texas
  • Project Safe Neighborhood
  • Safe City Training and Education

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SafeHaven Tarrant County

A safe secure place is waiting for you that provides:

  • Immediate shelter and housing
  • Support, counseling and legal counseling services
  • 24/7/365 hotline: 1-877-701-7233

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Catholic Charities Fort Worth Immigration Services

Catholic Charities Fort Worth Immigration Consulting Services (ICS) provides legal assistance to individuals who are eligible under the law to apply for immigration benefits. Their focus is the reunification of families.

Services include:

  • Personal consultation
  • Application preparation and filing
  • Administrative legal representation for our clients

They cover all areas of family-based migration, humanitarian relief, and citizenship services, and you can schedule an appointment online here.

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Navigate Life Texas

A website for families and parents of children with disabilities or special health care needs is a click away. It is designed to offer support, inspiration, resources, and links to services that are available.

You can also dial 2-1-1 or visit for other related statewide programs and services.

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PFLAG Fort Worth

PFLAG is the extended family of the LGBTQ community. We're made up of LGBTQ individuals, family members and allies. Because together, we're stronger.

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VITA Volunteer Income Tax Assistance

United Way of Tarrant County provides FREE income tax preparation assistance at its Volunteer Income Tax Assistance (VITA) Free Tax Centers. With multiple locations, low-income working individuals and families have the opportunity to receive help with their taxes.

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We are in this together, and we are here for you.

Additional resources will be added soon. If you have a suggestion for an additional resource we should share, or have questions, please send a private email to