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Frequently Asked Questions

Have questions about careers at Cook Children's? You've come to the right place. We've compiled the questions we are most often asked and provided the answers. Here they are:

What do the job statuses mean?

  • New – You're a current applicant and have successfully applied.
  • Active – Your application is being reviewed.
  • File-Not Hired – The position has been filled with another candidate.

How do I apply?

You can apply by clicking the "Apply Now" button at the bottom of each job posting.

Do you accept paper applications or resumes?

No, in order to be considered an applicant you must apply through our online application process.

Can I make changes to my application after I have submitted it?

No, if you need to make changes to your application you will have to re-apply in order to update your application information. In order to re-apply, contact Human Resources to request your current application be deactivated. Or, should you get called for an interview you may bring your updated resume with you.

What if the position I am looking for is not posted on the Careers website?

The position must be posted for you to apply. All applicants who apply without selecting a specific job are not considered an applicant. If you have seen a job listed on another website and you do not see it on our Careers page, than it means the job is no longer available. All open jobs are on our Careers page.

Is there a way to get notified when a job I might be interested in is posted?

Yes, by creating a "Job Agent". To create a "Job Agent" navigate to the "Advanced Search" page. Enter a keyword (for example: "director" or "nurse") in the "Keyword Search" box, set the "Find job posted within" drop down to "Anytime" and click the "Save Search" button. Create a name for your search, click on "Use as Job Agent", enter your email address, and click on "Save Search". You will receive an email anytime a new position is posted including the keyword you entered.

What is your dress code?

Dress codes can vary by department. Clinical areas typically wear scrubs, and our non-clinical areas are business casual. To learn more, read our Dress Code Policy.

What is your code of conduct?

Cook Children's is built upon a reputation of honesty and trustworthiness. Our Code of Conduct is designed to ensure that we protect that reputation at all times. Read our Code of Conduct.

How is salary calculated?

We give you credit for every year of work experience that is applicable to the position you applied for. The years of experience credit is on top of the base for the position.

When should I hear back from Cook Children's?

Recruiters review resumes daily, and we send qualified applications to the hiring managers, as soon as possible. Hiring managers give the recruiter feedback on the applications, and/or start scheduling interviews. It may take up to two weeks to hear back from the recruiter or manager. If you are not selected for a role, we will send you a notification. We want to give you feedback, one way or the other. We do not believe in leaving our candidates in a "black hole".

Do you do a background check?

Cook Children's does perform a background check. We check work history, education, criminal background and the federal exclusion databases. However, we do not do credit checks.

What if I have a question about the job or my application?

If you have a question that we' haven't answered here, you can contact Cook Children's Talent Management office at 682-885-4419.

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