Meet Dr. Susan Hsieh
Dr. Susan Hsieh has been a resident of Fort Worth, Texas almost all of her life, having moved to Texas at the age of five.
She's a dedicated Longhorn, having completed her undergraduate education at the University of Texas at Austin. Dr. Hsieh received her medical degree from the University of Texas Medical Branch in Galveston and did her pediatric residency and fellowship training at University of Texas Southwestern in Dallas. She has been practicing as a Pediatric Endocrinologist with Cook Children's since 2011.
Dr. Hsieh's interest in endocrinology began with diabetes but she enjoys all aspects of endocrinology. She's currently the Medical Director of the Diabetes Center at Cook Children's.
While she truly likes not only the complexity in endocrinology and diabetes, she especially enjoys the opportunity to get to know her patients and their families over the years.
"If I am open with them, it's easy for them to be open with me," she says. "I want them to know that their thoughts and opinions are being heard and taken seriously - for example, if they're scared, or if they don't understand something or have a question. This is especially true for the children who often times are not asked how they feel about what is happening.”?
At home, Dr. Hsieh has 2 boys and 2 dogs. In her spare time, she enjoys watching her boys play baseball, and likes to travel when the opportunity allows. Even though she is not terribly athletically inclined, she loves to participate in outdoor activities. Every year she takes a week to attend Camp Lancelot, the Cook Children's Diabetes camp. At the camp, she enjoys the opportunity to get to know the kids outside of being their doctor.
Dr Susan Hsieh was amazing!! She is friendly, very knowledgeable and reassuring. Exactly the kind of doctor that I was hoping to see for my daughter today. Everyone from front desk people to nurses were very friendly and polite, such a positive and welcoming environment.” – Patient family
Services
- Adrenal gland disorders
- Pediatric bone health care
- Growth and puberty diagnosis
- Thyroid diagnosis
Reviews
Average rating:
Questions were addressed |
4.9
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Provider explained things clearly |
4.9
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Likelihood of recommending this provider |
4.9
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Trust/confidence in physicians |
4.9
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What our families say
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March 13, 2025
Dr. Hsieh is a god send. Patient, informative. Doesn't talk over your head.
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March 13, 2025
We love cooks! Can't ask for better care we will cry when she ages out lol!! Y'all should start cooks young adult hospital. You're welcome lol!
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March 07, 2025
We've had nothing but great experiences. Great staff and great doctors.
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March 07, 2025
Dr.Hsieh. We absolutely love her!
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February 27, 2025
Our doctor was a great communicator and very knowledgeable to put us at ease
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February 27, 2025
Our doctor was a great communicator and very knowledgeable to put us at ease
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February 19, 2025
MY SON LOVED COMING TO VISIT DR HSIEH GREAT JOB AS A DOCTOR MAY GOD BLESS YOU ALWAYS AND SUCESS..
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February 19, 2025
AWSOME STAFFING SO RESPECTFUL AND CARING AND THE DOCTOR SUSAN HSIEH AND SHES WELL EXPLAIN SHE TREATS EVERONE FAIRLY
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February 15, 2025
Overall very good experience
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February 15, 2025
Everyone was concerned about my granddaughter's well-being. The doctor was thorough in her discussion about the patient and answered all my questions.
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February 07, 2025
I just love how the doctor is nice to my granddaughter and telling her how to improve on taking care of herself
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February 06, 2025
Very happy with the treatment we received! Would highly recommend.
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February 01, 2025
Everyone Is Fantabulous!
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January 27, 2025
The Dr and nurses explained the entire procedure to me and my child and made him feel very comfortable and calm
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January 27, 2025
All 3 nurses and the Dr were great
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January 18, 2025
Everything was excellent!
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January 11, 2025
The whole team is amazing
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January 09, 2025
So very happy the appointment was timely.
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January 09, 2025
Everyone we saw was excellent that morning.
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December 15, 2024
Good
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December 12, 2024
I had nothing but good experiences.
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December 12, 2024
The entire staff was friendly and professional.
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December 07, 2024
Everyone in Dr. Hsieh's office is so kind and inviting. And we never have to wait very long for our visits.
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December 07, 2024
Dr. Hsieh is amazing! She explains everything very well and is very kind.
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December 06, 2024
Every body did very well
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November 28, 2024
Dr. Hsieh is always a joy. Her care and concern shows through her interactions with my child.
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November 23, 2024
Dr Hsieh is always very supportive with my daughter. [...] at registration greets my daughter by name and takes time to listen to my daughters stories.
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November 07, 2024
Had a very great experience and Dr explained everything very well.
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November 07, 2024
All staff were very friendly
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November 04, 2024
On this occasion look at how enthusiastic the Doctor worries about her patients and takes great care of my daughter, that was my experience
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October 12, 2024
Dr. Hsieh was so friendly, informative, caring. She made what was initially a little fearful, first-time endocrinology visit so comfortable. She really explained everything so clearly to us in a very comforting way.
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September 11, 2024
The doctor was clear with the information provided helpful tips, made necessary adjustments
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September 11, 2024
Staff is above expectations, never feel lost leaving the clinic very new diagnosis very scary. Appreciate the attention to detail
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September 08, 2024
She's a great Dr
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August 25, 2024
All positive we LOVED going here and the people are amazing here
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August 24, 2024
[...] is always so welcoming at the front desk. Love seeing her smiley face! Dr Hsieh is wonderful in her care!
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August 22, 2024
Very good
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August 14, 2024
AllOf the staff was amazing!
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August 14, 2024
The nutritionist was excellent.
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August 10, 2024
Always listens to every concern to be sure we are without any questions
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August 08, 2024
I am extremely grateful to have such a wonderful doctor to care for my son. She explained everything in such great detail. Cooks is lucky to have such a professional.
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August 07, 2024
Helpful they love there job so outgoing .nice place good staffing so responsible on what they do
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August 07, 2024
Front desk and the doctor awsome People helpful
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July 28, 2024
All very good in my opinion
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July 26, 2024
Dr.Hseih was wonderful and really explained everything in detail. Thank you!
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July 22, 2024
The doctor was excellent
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July 11, 2024
Dr. Hsieh was absolutely amazing. She patiently answered my son's and my questions. She broke down the information for both of us to easily understand. I believe that she gave us the care that she would want for her own children. The lab was phenomenal along with the young lady who assisted her to help ease my son's fear of getting his blood drawn. They were both patient and did what they could to distract him and me from the anxiety. Gold stars across the board. The lady who did the Xray was also very kind and thorough. I'm sorry I don't know her name.
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July 11, 2024
Every staff member that we encountered during this appointment were amazing. Thank you for your attention- to-detail and hospitality.
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July 10, 2024
Dr Hsieh is always wonderful and does an excellent job at helping things be relatable to a teenager. Someone was with her that day being trained, a NP, I can't remember her name but she was very friendly and helpful as well. I hope to see her around again.
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July 08, 2024
Thanks to all the staff at Cook Children's Abilene Office. This was my son's last visit since he turned 18 after this appointment. We couldn't be more grateful for the level of care provided to my son since he was diagnosed 7 years ago. Thanks to Dr. Hsieh for always being straightforward and clear with my son. It was her ability to calm his fears, but also encourage a level of honesty. My son heard her loud and clear and took the steps needed to take care of himself better. Thanks to Dr. Newman who took care of us virtually. She answered our questions and always followed up with items that she promised to answer. Thanks to the nursing staff who is always quick and courteous. Our entire experience with Cook Children's was exceptional and we will miss you dearly. As a parent, I am grateful for all of you.
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July 04, 2024
Everything was excellent
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June 10, 2024
Everyone was so friendly!
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June 08, 2024
Everything was outstanding!
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June 08, 2024
The entire staff was amazing!
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June 07, 2024
All very good thank you
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June 06, 2024
Everyone that day was amazing
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May 24, 2024
Dr. Hseih has always been very personable with my son over the years. She always listens to him & hears his concerns while trying to work with him on resolutions.
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May 17, 2024
My child had a great experience for her visit and all her questions were answered and the doctor helped her by getting her pamphlet about how to eat right and how to exercise and stuff so that was very very helpful thank you cook children for all that you do
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May 09, 2024
Everything was fine, very attentive and friendly staff, grace
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May 04, 2024
Always a great experience. She helped me to help my child understand the seriousness of his diagnosis without bashing us and making me feel like a failure. She seemed genuinely invested in getting him to understand I'm doing my best but he has to take some control now that he is a teen.
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May 04, 2024
We absolutely love cooks and we are very great full for them, and their amazing staff. [...] is hard enough to navigate but thankfully I have Doc holding my hand!
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May 02, 2024
Dr. Hsieh always listens, takes her time, & explains everything well.
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April 24, 2024
Very good deal
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April 24, 2024
She is absolutely wonderful every visit! She goes above and beyond with every issue we come across to help find a solution! We couldn't be more thankful for her!
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April 12, 2024
All staff at Cooks have been wonderful.
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March 31, 2024
Every one there has always been amazing with my son .
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March 31, 2024
They have always tried to help my son and worked with him and me to try new methods to help .
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March 28, 2024
Th nurse that came in to check us out was awesome. Dr. Hsieh is always amazing
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March 28, 2024
Everything and everyone was great!! We had the BEST experience! Cannot say Thank You enough!!
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March 24, 2024
Dr Hsieh was great! Very thorough, & answered all questions to my understanding. I feel very good & safe with the decision to let her team treat my daughter's dx.
Education
- Medical School:
- University of Texas Medical Branch at Galveston Medical School
- Residency:
- Children's Medical Center, Dallas
- Board Certifications:
- American Board of Pediatrics
Affiliations
- Cook Children's Physician Network
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