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Appointments and Referrals

New patients

If you are a new patient needing to schedule your first appointment, please contact our appointment team at 682-885-7960.


Cook Children's has contracts with the following health care insurance companies, and we are committed to growing this list. We want to be sure that every family and child in our community has the coverage they need to get and stay healthy. Please review Cook Children's accepted insurance plans.

Did you know that Cook Children's also offers a health plan that may help you access the care you need? Learn more about Cook Children's Health Plan here.

Confirm and update patient information in your MyCookChildren's patient portal

If your child has an upcoming appointment that requires forms and information to be completed or updated, you can now do so before your appointment, in your MyCookChildren's portal account.

Simply login to your child's MyCookChildren's account, select 'Visits' and then the green 'eCheck-In' icon for your child's upcoming appointment. From there, you can fill out the necessary forms needed. This process from start to finish should take less than 20 minutes and will shorten your time in our office. Please note: the forms and questionnaires are specific to who your appointment is with and what is needed for that type of appointment. Even if you recently updated forms, there may be new items to complete that are specific for this appointment.

Cook Children's MyCookChildren's

Before your first appointment, sign up for your MyCookChildren's account. MyCookChildren's is a free and confidential service that offers convenient online access to your child's medical records so you can spend less time managing your child's health care and more time with your child.

There are three ways to sign up:

  1. Call 682-303-4367.
  2. Visit MyCookChildren's to fill out a form requesting an account.
  3. Register in person at your child's next visit.

Physician referrals

For your convenience, only one form is needed for endocrinology and diabetes services. This includes the following services:

  • Endocrinology
  • Diabetes
  • Hyperinsulinism Center
  • Risk Evaluation to Achieve Cardiovascular Health (REACH)
  • Endocrine bone health
  • Cancer Survivor Endocrine program
  • Growth clinic

If you have questions, please feel free to contact us at 682-885-7960.

Important phone numbers for referring physicians

Emergency referral/admission

For emergency referrals, call 1-682-885-3901

Please have the following patient information ready:

  • Patient's name and date of birth
  • Reason for admission
  • Admission type, such as observation or inpatient
  • Special needs of patient, such as isolation or equipment
  • Patient's medical history

Virtual medicine and telehealth

Specialty care is now as close as your computer, laptop, cell phone or tablet. Cook Children's specialty clinics throughout North Texas are equipped with cameras, microphones, TV monitors and specialized equipment, which means patient families can receive consultations and exams in real time without having to go to the inconvenience or expense of traveling far from home. Telemedicine provides coordinated care and ease of access that patient families in outlying areas otherwise wouldn't have.

Based on the diagnosis, a patient may have to be seen in person for an initial visit. Contact us at 682-885-7960 for information on our telemedicine services.

International referrals

Our highly skilled physicians cover more than 30 specialties and subspecialties, which allows your patients to receive outstanding care, all in one place. Our International Patient Services team will review each case and recommend the best treatment plan for a child visiting Cook Children's.

If you'd like to refer an international patient, need assistance or have questions, our staff is here to help at +1-682-885-INTL (+1-682-885-4685).

Quick reference guide and specialty contacts

For a listing of referral contacts by department you can view, download and/or print our quick reference contact guide by clicking here.

Find a specialist. Looking for a particular specialist or specialty location? Here is our complete physician directory.