At Cook Children's, you'll find the best pediatric doctors in North Texas. Our professionals put the health and well-being of your child first and foremost.
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Cook Children's provides a complete network of care to children across the state of Texas.
Pediatric Offices Specialty Clinics
Medical Center Urgent Care Clinics
Surgery Centers Pharmacy
Home Health Virtual Health
Emergency Rooms NEW Locations
Looking for a pediatric specialty clinic? Cook Children's has more than 60 locations across North Texas, because even when your child's diagnosis is complicated, finding the right care should be simple.
Specialty Clinics Specialty Referrals
A Specialty Video Visit allows a patient to have a remote visit with their current Cook Children's specialist. A patient must have a MyChart account to request a video visit.
Click through a step-by-step guide to help get you started once you are logged in to your child's MyChart.
STEP 1: Click on the “Visits” icon at the top of the page, and select “Appointments and Visits.”
STEP 2: Click “ECHECK-IN.” (You will need to complete this step before your visit.)
STEP 3: "REVIEW AND SIGN" consent for treatment and privacy practices/financial disclosure.
STEP 4: At scheduled time, click on the "Visits" icon, select "Appointments and Visits." Click the "DETAILS" button.
STEP 5: Click "BEGIN VIDEO VISIT" to start.
Please wait for the host to start the meeting.
STEP 1: Select “Appointments” icon.
STEP 2: Select "ECHECK-IN." (Complete this step before visit.)
STEP 3: "REVIEW AND SIGN" consents. Tap "NEXT."
STEP 4: When it's time for your visit, go to the “Appointments” icon.
STEP 5: Select your upcoming appointment.
STEP 6: Tap "BEGIN VISIT" to start.
What is a video visit?
It is a way to talk with a physician about your child’s medical needs through video by using a computer, laptop, or mobile device when your child’s specialty care physician is not available in person. Video visit is not designed to replace your child’s medical home. It is important that you have an established relationship with a specialty care physician to properly assess your child’s development and over all well-being.
When should I not use video visit?
Do not use video visit if your child’s condition is an emergency. Please go to the nearest emergency department or call 911.
A Cook Children’s physician can evaluate and treat the conditions presented by the patient.
The Cook Children’s physician may refer your child for in-person care as required based on evaluation and assessment.
Is my video visit private and secure?
Yes. The video program Cook Children's provides is a private, secure, and HIPAA compliant platform.
How do I install the video software?
To prepare for your Video Visit, follow these instructions to download and install Zoom on your device.
For technical questions or connection issues call the Virtual Health Help Desk at 682-885-2300.
Mon-Fri: 8 a.m.-9 p.m.
Sat-Sun: 11 a.m.-9 p.m.
*Note: Technicians are unable to answer medical questions.