At Cook Children's, you'll find the best pediatric doctors in North Texas. Our professionals put the health and well-being of your child first and foremost.
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Cook Children's provides a complete network of care to children across the state of Texas.
Pediatric Offices Specialty Clinics
Medical Center Urgent Care Clinics
Surgery Centers Pharmacy
Home Health Virtual Health
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Looking for a pediatric specialty clinic? Cook Children's has more than 60 locations across North Texas, because even when your child's diagnosis is complicated, finding the right care should be simple.
Specialty Clinics Specialty Referrals
Preparing for a video visit
If you do not have an account, setup is easy and can be done at any of your child's doctors' offices, or you can use one of the button options below.
Please note, if you had an account on Cook Children's old patient portal, you will need to sign up for a Cook Children's MyChart account. All the information from the old portal will be accessible in MyChart.
Connect to Cook Children's urgent care team without leaving the comfort of your home. Cook Children's patients with a MyChart account now can video chat with one of our medical experts for non-urgent medical conditions without visiting the doctor's office.
Virtual Care information
Preparing for a video visit
Cook Children's pediatrician offices are partnering to provide telemedicine visits to help provide the quality pediatric care you expect from Cook Children's. These visits can be done from home on a phone, tablet or computer with a webcam. In preparation for a visit:
In order to schedule a video visit with your pediatrician:
In addition to video visits, Cook Children's pediatricians are actively working to help keep patients safe by direct messaging with patient families and providing phone visits when video is not an option. Messages can include a picture or video and can be sent through the MyChart “Messages” tab.
There are three ways to sign up for a MyChart account:
The majority of your child's information that was contained in the old patient portal will be converted over to MyChart. This includes vaccine records, test results, visit summaries and upcoming appointments.
MyChart is a completely free and confidential service that you can access from any device.
All you need is internet access and an updated internet browser to access your secure account.
If you have already signed up for a new Cook Children's MyChart account, log in here:
You will still need to sign up for a Cook Children's MyChart account.
One of the best things about MyChart is that you can access it anywhere! You can access it online or download the free app in the Google or Apple Play Store.
MyChart has many features that greatly improve the patient experience. These include:
Your privacy is our priority. Access to health information is kept private and secure through activation codes, personal usernames, and passwords. All MyChart messaging is done while you are securely logged into the website.
This information comes directly from your medical record at your doctor's office. Contact your doctor to correct any inaccurate information at your next appointment.
Contact our MyChart Patient Support Line at 682-303-4367 to request a new password. There is also a “Forgot Password/Account Reset” link on the sign-in page to reset your password online if that is preferred.
To keep MyChart secure, your activation code expires after 30 days and is no longer valid after the first use. If you are still having problems, call our MyChart Patient Support Line at 682-303-4367.
You can update your home address, e-mail, password, etc. by logging into MyChart and from the left menu, go to the preferences section and select the appropriate option.
Depending on your level of access, MyChart billing gives you the ability to view current open accounts, previous statement information and previous payments, as well as make payments.
Once logged into your MyChart account, you can view billing details by clicking the Billing tab which is visible from the Welcome page. Then select “Billing Acct Summary” to access your information.
If you have the appropriate level of MyChart access, you can pay your bill online and receive a confirmation number sent directly to your MyChart messaging center.
If you have appropriate access, you can pay your bill on MyChart by logging in and going to your statement. You can find this by:
Yes. Notifications and reminders are sent when you make a payment or receive a new statement or billing letter.