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Preparing For Your Visit

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Whether your child has been diagnosed with acute or chronic pain, if you have been referred to Cook Children's Pain Management program, there are some things you can do ahead of time to help make your visit more comfortable. The following information is provided to help reduce anxiety and unnecessary stress for both you and your child.

Before your visit

Prior to your visit, you will want to contact your managed care provider with questions about your insurance coverage, co-payments or deductibles. You may also be contacted by a patient registration representative with benefit information for your service. Depending on your situation, you may want to meet with someone from our social services department for assistance with financial issues.

In preparation for your visit we ask that you complete the patient history form and bring it with you to your appointment. If the child is under 18 years of age, a parent or legal guardian is required to attend the appointment.

What you'll need to bring

Bring the following information to your child's appointment:

  • Completed patient history form
  • Paperwork for referrals, authorizations and physician's orders
  • Your photo identification and insurance card(s)
  • You will be asked to pay any deductibles, co-payments or unmet out-of-pocket expenses that apply. For your convenience, most major credit cards are accepted

Upon arrival at the medical center

Please check-in at Patient Registration (map) on the day of your appointment to complete the registration process and receive directions to your appointment location

Health Care Notebook

Parents of pain management patients may have lots things to keep up with, appointments, treatments, medications, home care, etc. Our Health Care Notebook can help you keep track of everything, and for older children and teens, provides a way for them to take an active part in their care. The planner is also a handy way to keep necessary paperwork for your child's school and for any additional caregivers. The planner is FREE and is available online. Download your notebook now.

We're here to help

If you have any questions and need to speak with the nurse or if you would like to reschedule or cancel your appointment please call 682-885-7246.