Visitor Information

Family members and friends are welcome and encouraged to visit. Here are some guidelines for visitors to our medical centers:

Visiting hours are from 8 a.m.-9 p.m.
Do not allow visitors who are sick or have a fever.
Hands must be washed before and after visits.
Parents: Cook Children's promotes family-centered care as a part of our philosophy. We recognize the importance of the family/caregiver in the support of a hospitalized child and therefore support unlimited parental access to their child. Parents or primary caregivers may spend the night at the bedside and participate as a partner in care, with a medical center-issued ID band.
Siblings: Siblings and other children can visit the patient's room during regular visiting hours. Siblings of patients in isolation may have restrictions. If your child is in isolation, please check with your nurse before allowing siblings to visit.

What type of location are you looking for?

Transport and emergencies

Cook Children's is supported by one of the largest pediatric transport programs in the nation. More than 3,500 children are transported to Cook Children's Medical Center annually from Texas and its surrounding states, most for critical care.

Arrange transport Emergency room

Pharmacy and laboratory

Cook Children's pharmacy and laboratory services include both in-patent and out-patient care. Our retail pharmacy, located on the first floor of the main campus medical center, is a full-service pharmacy including compounding medicines specifically for children.

Visit pharmacy Lab services

Virtual health/Telemedicine

Sometimes getting into a doctor's office is tricky and getting good medical care on the weekends or after hours can be hard. But now, with modern technology, many of our practices are allowing you to see the doctor in the convenience of your home with video streaming. It's the best of both worlds, combining current technology with the values of a family doctor making house calls.

Virtual health services